Privacy Policy
Last updated: May 2026
1. Introduction
Melos Tree Service ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or request our services. By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Your name, phone number, and email address when you submit a quote request or contact us.
- Property Information: Your service address and details about the work you are requesting.
- Usage Data: Basic information about how you interact with our website, such as pages visited and time spent on the site.
3. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Schedule and perform tree care services at your property
- Communicate with you about your service, including confirmations and follow-ups
- Improve our website and the quality of our services
We do not use your information for unsolicited marketing or advertising purposes.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may share information with trusted vendors who assist us in operating our business (e.g., email delivery services), subject to confidentiality agreements.
- Legal Requirements: We may disclose information if required by law or in response to a valid legal process.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Quote request information is typically retained for up to 2 years for business record-keeping purposes.
7. Cookies & Tracking
Our website may use basic cookies or similar technologies to improve your browsing experience. These are used for functional purposes only (such as remembering your preferences) and do not track you across other websites. You can disable cookies in your browser settings, though some features of the site may not function as intended.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
10. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal obligations
- Opt out of any future communications from us
To exercise any of these rights, please contact us using the information below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: